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Activation Specialist ( Qontak
Job in
Jakarta, Jawa, Indonesia
Listed on 2026-10-15
Listing for:
Mekari
Full Time
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Client Relationship Management, Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions-Including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #Elevate Through Impact and raise Indonesia's software standard.
- Assist client to setup applications appropriate with clients requirements.
- Provide consultancy for a client about best practice in Customer Relationship Management.
- Support and give problem-solving to clients.
- Gather client requirements and implement the system.
- Report to the manager about client needs and problems regularly.
- Manage multiple concurrent projects effectively, demonstrating strong task prioritization and time management skills.
- Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
- Monitor overall project schedule, report project issues status, and potential risks.
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