Junior Travel Consultant – Fresh Graduates

Interested in starting your career in the exciting travel industry? If you have good English communication skills, a willingness to learn, and an eagerness to develop new skills, we’d love to hear from you!

No prior GDS experience is required, as you’ll have the opportunity to learn and grow in the role.

Key Responsibilities

• Process end-to-end ticketing transactions, including ticket issuance, reissuance, refunds, and other related requests.
• Respond to customer inquiries and provide accurate information regarding ticketing matters.
• Maintain productivity, accuracy, and quality in accordance with established team performance standards.
• Follow established procedures, work instructions, and operational guidelines when handling assigned tasks.
• Ensure all transactions are processed accurately and in compliance with the team's quality standards.
• Report operational issues, system limitations, and processing discrepancies to the direct supervisor in a timely manner.

• Open to fresh graduates with a minimum Bachelor's degree in any major. Vocational high school graduates specializing in Tourism are also welcome to apply.
• Excellent English communication skills, both written and spoken.
• Strong analytical and numerical skills.
• Prior exposure to the travel industry or familiarity with GDS platforms (e.g., Sabre, Amadeus, or Galileo) is an advantage, but not required.
• Willingness to work at either our Central Jakarta or BSD City office, depending on operational needs.
• Willingness to work flexible hours, including rotating shifts in a 24/7 operational environment.

• * SPESIALISASI**:
  Customer Service
• * PENDIDIKAN MINIMAL**: D3 (Vokasi)
• * SISTEM KERJA**:
  On-site
• * TIPE PEKERJAAN**:
  Full time
• * LOKASI**:
  Central Jakarta, DKI Jakarta, Indonesia
• * INDUSTRI**:
  Outsourcing / Offshoring
• * SITUS PERUSAHAAN**:
• * JUMLAH LOWONGAN**: 5 posisi

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to