Job Description & How to Apply Below
Job Description
- Collaborate with the HR team to facilitate new hire placement and coordinate with Training leads to align on relevant agendas and priorities.
- Analyze and define team requirements based on competency levels, skill gaps, and business updates.
- Conduct training and coaching sessions for new hires and existing team members, including onboarding programs, best practice sharing, and refresher courses.
- Ensure new hires understand and effectively use work tools, follow best practices, and comply with established guidelines.
- Design tailored training programs for team members at all performance levels, focusing on improving underperformers and measuring outcomes to ensure quality results.
- Maintain and regularly update documentation of operational processes to support training materials.
- Minimum education S1
- Being experienced as a trainer, especially in e-commerce/start-up companies is a plus
- Have good analytical skills, can think critically, and can work independently or in a team
- Have the ability to understand the context of training and present findings contextually to support action trainers
- Mastering Windows, Microsoft, and Google applications
- Mastering formulas and functions in Excel/Gsheet
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