Enrolment Manager

Location:

Jakarta,

ACG School Jakarta is a private, independent, co-educational Kindergarten to Year 13 day school located in South Jakarta, Indonesia. As part of the Inspired Education Group, the school offers a holistic and academically rigorous Cambridge and IB curriculum. The school has 30 classrooms, two science laboratories, a library, music and art facilities, and a Musholla. We are seeking a dynamic, results-driven, relationship-focused Enrolment Manager to lead student recruitment and admissions processes.

• Provide high level customer service via email, telephone, and face to face communications with prospective parents, agents, students, feeder schools and the school's wider network.
• Ensure prospective students and parents are guided and encouraged through the admissions process in a professional, helpful and efficient way so increasing conversion rates and ensuring an increasing number of strong candidates for our school.
• Manage the Admissions Department diary and organise visits of prospective parents, students and agents.
• Liaise with members of academic and boarding house staff to organise meetings with prospective parents as required.
• Accompany visitors to specific areas of our school to ensure the smooth running of visits and give tours of the school and or boarding houses when requested.
• Ensure prospective parents, students and feeder schools are informed of entry and interview dates in a timely and professional manner.
• Maintain spreadsheets regarding place and scholarship offers at all points of entry, draft offer letters for the Head of School.
• Assist the Head of School and the Senior Leadership Team to implement best practice processes to increase retention including participation in open days, transition events and feeder school events.
• Oversee application deposits and deal with admissions invoice queries.
• Maintain accurate agent commission records for students enrolled. Collate New Students Welcome Pack materials and liaise with the Communications Manager/ Group Marketing Department to ensure relevant material is on the website in a timely manner.
• Ensure every student joining our school at any time has the appropriate welcome and joining information and liaise with academic and house staff as relevant.
• Enter and maintain application data at all stages of the admissions process from Open Apply into iSAMS, including initial application, offer information, financial and contract details for JD Edwards and acceptance status.

Qualifications and Experience

• Sales management experience within professional services setting.
• Track record of exceeding sales targets.
• IT skills with knowledge of relevant software applications including MS Outlook, Excel, Power Point and database skills are essential.
• Outstanding verbal and written communication skills, with the ability to communicate effectively with a variety of stakeholders and cross-continent teams.
• Good literacy skills to prepare correspondence and maintain records to a high standard.
• Experience working with the education sector is desirable but not essential.

Personal Qualities

• Excellent organisational and time-management skills.
• Ability to work quickly and accurately with excellent attention to details in order to meet deadlines.
• Absolute discretion and the ability to maintain confidentiality at all times.
• Evidence of continual willingness to develop own professional skills.
• Excellent interpersonal and relationship management skills at all levels.
• Ability to work well in a fast-paced, multi-tasking environment.
• Have a proactive approach to work; have personal integrity and the drive to do what is best for the students and the school.

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.