Data Center Asset Manager

Responsibilities

• Manage Alibaba Data Center IT operations, involved in Data Center build‑outs and scaling. Ensure business stability, balancing operation and maintenance quality, efficiency, cost and safety.
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
• Coordinate external vendors, ensuring resource supply and delivery to match business growth.
• Responsible for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLAs.
• Knowledge of 24x7 onsite support procedure, continuous improvement of operational processes, procedures, methods and tools.
• Responsible for optimizing the IT operation and maintenance work of the data center, formulating operation and maintenance management system, SOP and EOP.
• Responsible for on‑site technical support of business equipment, understand business requirements and network structure, and effectively support data center operations through team cooperation.

• Bachelor's degree in Computer Science or similar major.
• 5+ years experience in large global data center site operation.
• Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
• Highly driven, self‑managed individual with strong problem analysis and critical thinking skills.
• Knowledge of data center construction procedure and capacity planning.
• Ability to travel domestically and internationally as needed (25% to 50%+ at times).
• Must be familiar with Excel and PowerPoint.
• Bilingual in Mandarin Chinese is a must as the role needs to coordinate with HQ in China.