IT Manager Marriott Hotel Gelora

Job Description

HOTEL DESCRIPTION

Jakarta Marriott Hotel Gelora is a new standalone hotel with 235 keys. It is located in Central Jakarta on Palmerah Timur Road, a key route connecting South and Central Jakarta. Palmerah Station, a five-minute walk south of the site, is part of the Jakarta Green Commuter Line, which runs daily between Tanah Abang Station and Rangkasbitung Station in Banten. The hotel will be a 26-story building with 35 one- to three-bedroom apartments on the lower floors and 200 hotel rooms on the upper floors.

It will also have three basement levels for parking. Facilities will include an all-day dining restaurant, two specialty restaurant (one Italian and one Japanese), three bars, a 490-square-meter ballroom, and five meeting rooms, totaling 986 square meters of function space.

JOB SUMMARY

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.

CANDIDATE PROFILE

The ideal candidate should have prior experience working in Indonesia, preferably with hotel pre‑opening experience and effectively able to communicate in local languages.

Education and Experience

• BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.
• Previous experience in IR Global Field Services or Marriott Systems Support desirable.

CORE WORK ACTIVITIES

Ensuring Client Technology Needs are Met

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Monitors, ensures and manages the acquisition and maintenance of property based systems.
• Analyzes information, identifies current and potential problems and proposes solutions.
• Maintains, inspects and repairs equipment.
• Inspects and ensures the maintenance of the equipment or the environment.
• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
• Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
• Ensures solutions are consistent with the client's needs and brand specific IR environment.
• Administers and maintains mail and email.
• Maintains inventories and manages IT hardware/software.
• Provides Internet support and maintenance (if applicable).
• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
• Consults on specific application issues or hardware/software problems.
• Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Monitors processes and evaluates information according to SOP and LSOP requirements.
• Enforces IR policies and standards protecting company hardware, software and other resources at the property.
• Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
• Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
• Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
• Performs on-site monitoring of all projects.
• Ensures that…