Job Description & How to Apply Below
Pt Multi Teknindo Infotronika seeks a Lead Customer Support Engineer in Jakarta, head technical support operations. You will lead a team of support engineers and ensure exceptional technical assistance.
The ideal candidate has 5+ years of experience in technical customer support, with excellent leadership and communication skills. Responsibilities include managing complex issues, developing support strategies, and training team members.
Proficiency in Zendesk and Jira Service Desk is essential.
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