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IT Helpdesk Specialist - End-User Support & ITSM

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: Esha Parama Technology
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

A leading tech company in Jakarta seeks an IT Support Specialist to manage IT services and assist end users effectively. Responsibilities include administering the ITSM tool, providing first-level support, identifying and resolving incidents, managing user access, and ensuring high-quality service delivery. The ideal candidate should have strong problem-solving skills and a commitment to enhancing user experience in the organization.
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