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IT Helpdesk & Field Support Specialist

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: Telkomuniversity
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

We are looking for a skilled and motivated

IT Technical Support Specialist to join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.

Requirements:

  • D3, D4 or S1 (Fresh Graduates are welcome).
  • Understanding basic IT knowledge.
  • Have a good communication skill (written and verbal).
  • Have basic knowledge and skills related to Linux operating systems and networking.
  • Those selected to operate a data center as a DCO must be willing to work in 24/7 shift mode.

Roles and Responsibilities:

  • Analyze and solve problems related to end user devices such as PCs, Notebooks and Printers along with the operating system and supporting software.
  • This position will carry out the role of IT Helpdesk, IT Field Support or DCO which will be determined later based on the results of technical tests and interviews.
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