IT Security Admin

Qualifications

• Minimum Bachelor’s Degree (S1) in Information Systems, Computer Science, Informatics Engineering, Electrical Engineering, or a related field.
• Basic understanding of IT infrastructure, including hardware, software, and networking.
• Familiarity with operating systems (Windows/Linux) and common IT support tools.
• Basic knowledge of information security (access management, authentication, and data protection).
• Strong interest in IT support operations and troubleshooting.

Jakarta

• Support daily IT operations, including end-user support, applications, and work devices.
• Assist in managing IT assets (laptops, peripherals, and supporting devices) in accordance with established procedures.
• Assist in managing user accounts, licenses, and application access based on supervisor instructions.
• Support the handling of incidents, service requests, and IT-related issues, and report their resolution status.
• Assist in backup, restore, and data recovery testing processes as instructed.

• Support the implementation of information security controls in accordance with company policies.
• Assist in implementing user access controls, including IAM, MFA, and role-based access control, based on approvals and supervisor direction.
• Assist in monitoring system security and reporting potential security incidents.
• Perform information security tasks in accordance with established SOPs.

• Assist in the operation and troubleshooting of the company’s internal network.
• Support the management of network devices in coordination with vendors or related parties as directed by supervisors.
• Report network issues and support the resolution of connectivity problems.

• Support the operation of CCTV and access control systems within the office environment.
• Assist in ensuring that CCTV devices and access control systems function properly.
• Assist in managing access to CCTV systems in accordance with company policies and management direction.

• Support the implementation of IT governance and information security in accordance with internal policies.
• Assist in preparing data, documentation, and technical evidence for IT and information security audits.
• Support information security awareness initiatives for employees as directed by management.

• Support the preparation of initial drafts of policies and procedures related to IT operations and information security.
• Gather technical references and operational best practices as input for drafting policies and procedures.
• Submit draft policies and procedures to supervisors or relevant functions for review, refinement, and formal approval.

• Support the recording and documentation of events and incidents related to IT operations.
• Assist in documenting information security incidents based on available information and direction.
• Assist in recording disturbances, anomalies, or unusual activities in networks and IT infrastructure.
• Assist in documenting events related to CCTV and access control systems.
• Assist in recording incidents related to governance, risk, and compliance aspects within IT.
• Support relevant functions in providing required data and/or information related to IT operations, information security, network and infrastructure, CCTV systems, access control, and GRC aspects.
• Assist in preparing chronological and factual logs of events as reporting material for supervisors and related functions.

• Identify opportunities for improvement in IT operations and report them to supervisors.
• Keep up to date with technological developments and IT best practices relevant to the role.