Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta
- Primary Point of Contact:
Act as the lead consultant for clients in digital marketing services (social media, website, & SEO), managing expectations from onboarding through to final delivery. - Requirements Gathering:
Lead discovery sessions to extract deep project requirements, ensuring the "why" is as clear as the "what." - Communication Bridge:
Translate complex technical or creative updates into clear, value-driven reports for stakeholders, and translate client briefs into clear direction for the internal team. - Scope Management:
Proactively identify "scope creep" and manage change orders with a firm but professional touch. - Capacity Planning:
Audit the team’s current bandwidth and assign tasks based on individual strengths and availability. - Resource Allocation:
Identify bottlenecks before they happen and redistribute tasks to keep the engine humming without overworking the staff. - Daily Syncs:
Lead stand-ups and check-ins to clear blockers and keep the team focused on high-priority milestones. - Milestone Tracking:
Own the project timeline, ensuring all internal and external deadlines are met with 100% accuracy. - Budget Oversight:
Monitor billable hours and project expenses to ensure every initiative remains profitable.
- 3+ years of experience in Project Management and/or Account Management (Agency or Client-facing roles preferred).
- Proven mastery of managing digital marketing projects specifically in social media, website, & SEO services. Proven mastery to other digital marketing services, such as KOL & Google ads, is a plus.
- Excellent written and verbal communication skills, mainly in Bahasa. Excellent written and verbal English communication skills are a plus.
- Adaptive and assertive person who is eager to solve problems instead of stressing one out & an avid team worker.
- Technical certification (PMP or Scrum Master) is a plus, but we value proven results and EQ above all else.
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