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Production Tech Ops: Incident Response & Monitoring

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: Krom
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 167400000 - 223200000 IDR Monthly IDR 167400000.00 223200000.00 MONTH
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

Krom is seeking a Tech Ops Specialist based in Jakarta to provide frontline technical support for production systems. You will ensure operational stability and a seamless customer experience, acting as the first contact point for Customer Service. The role focuses on operational support, investigation, and cross-functional collaboration.

The ideal candidate has experience in Tech Operations, strong troubleshooting skills, and is familiar with log monitoring tools. Join Krom to help maintain an efficient and reliable operational environment.

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