KF CF - Business Analyst Senior Supervisor

Founded in 1966, Kalbe Farma (Kalbe) is the largest publicly-listed pharmaceutical company in Southeast Asia. As of end 2023, Kalbe's extensive healthcare ecosystem encompasses a network of 47 companies, including subsidiaries, joint ventures, and associates, all driven by a dedicated workforce of 16,795 employees. Guided by a vision to become the country's best global healthcare company, Kalbe offers a comprehensive healthcare solution through its four key business divisions: prescription pharmaceuticals, consumer health, nutrition, and distribution & logistics.

Within these divisions, Kalbe manages a diverse portfolio reinforced by a robust distribution network that serves over one million outlets across Indonesia's vast archipelago. On the international stage, Kalbe has established a strong presence in ASEAN countries, as well as regions spanning East and South Asia, the Middle East, and Africa. Kalbe's business ventures are supported by best in- class research and development capabilities, developed through strategic alliances with many international partners.

The Company is deeply involved in cutting-edge areas such as drug delivery systems, cancer treatment, stem cell research, and biotechnology.

• Team Leadership & Supervision
  • Direct supervision of the Business Analyst/Project Officer, including workload distribution, performance evaluations, and professional development.
  • Act as the final reviewer and "editor-in-chief" for all deliverables produced by the Officer (e.g., project logs, process maps, and requirement documents).
  • Coach the team on best practices in requirements gathering, data visualization, and stakeholder management.
• Strategic Business Analysis
  • Lead the discovery phase for high-priority projects, identifying root causes of business friction and proposing scalable solutions.
  • Design and implement "To-Be" processes that improve organizational efficiency and ROI.
  • Ensure the integrity of data used for business cases and project reporting, translating complex datasets into actionable executive insights.
• End-to-End Project Management
  • Define project charters, success metrics, and resource plans for cross-departmental initiatives.
  • Identify potential project "red flags" (budget, timeline, or technical) and lead the mitigation efforts before they impact the business.
  • Overseeing the creation of training programs and managing User Acceptance Testing (UAT).
• Stakeholder & Vendor Management
  • Serve as the primary bridge between technical teams (IT/Dev) and business units.
  • Manage expectations of senior stakeholders, providing transparent reporting and handling conflicting priorities with diplomacy.

• Education
  :
  Bachelor s Degree (S1) Information Systems, Data Science, or Business Administration.
• Professional Experience
  : 3+ years of progressive experience in business analytics or project management, with at least 1-2 years in a lead capacity where they were responsible for reviewing the work of junior staff.
• Technical Skills
  • Project Management Frameworks:
    Deep understanding of the DLM (Digital Lifecycle Management) and the ability to pivot between Agile (Scrum/Kanban) and Waterfall depending on the project.
  • Documentation:
    Advanced skills in writing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
  • Process Modeling:
    Advanced-level proficiency in Business Process Management and using relevant tools.
  • Data Visualization & Quality:
    High proficiency in Tableau, Power BI, or Looker.
• Soft Skills
  • Critical Thinking
  • Synthesizing Complexity
  • Attention to Detail
  • Instructional Leadership
  • Conflict Resolution & Diplomacy