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Cross-Technology MSP Engineer; L2 - Incident & Automation
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta
NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) to maintain clients’ IT infrastructure, monitor incidents, and coordinate with multiple teams. You will ensure service quality, resolve issues, and support change management with detailed documentation.
The role emphasizes collaboration with vendors and other groups, adhering to SLAs, and providing high-quality client experiences in a diverse, inclusive environment.
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