Mandarin ERP Support Consultant — customer success
Job Description & How to Apply Below
PT Yonyou Network Indonesia is seeking an experienced Enterprise Software Support professional in Jakarta Barat to handle daily technical support, issue resolution, and product improvements. You will analyze customer feedback, maintain ERP processes, and strengthen client relationships for renewals.
The role also focuses on upsell opportunities and dedicated support during critical business periods, ensuring system stability and business continuity for our clients.
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