We are looking for an Infrastructure Maintenance Team Lead who will oversee IT infrastructure maintenance as a whole, support the resolution of technical issues, and collaborate smoothly with team members and clients. Drawing on a foundational technical understanding of IT infrastructure such as servers, networks, and security, this role manages the progress of maintenance work, resolves operational issues, and leads smooth collaboration between clients and internal teams.
Prior team lead experience is not required; senior engineers with substantial hands‑on infrastructure experience, strong coordination skills, and leadership are also welcome to apply.
Key responsibilities
Oversee the overall progress of IT infrastructure maintenance, including servers, network, and security equipment
Verify that regular inspections, preventive checks, incident response, and follow‑up actions are carried out
Manage maintenance schedules, work status, and service quality
Review daily, weekly, and monthly operations reports and maintenance‑related deliverables
Identify operational risks and drive improvements to maintenance processes
Support the understanding and analysis of infrastructure‑related technical issues involving servers, network, and security equipment
Work with technical staff to identify the causes of incidents and review solutions
Manage the problem‑resolution process in collaboration with internal technical teams and external vendors
Track incident handling progress and ensure that root cause analysis and follow‑up actions are completed
Support the smooth execution of infrastructure changes, routine tasks, and system upgrades
About you
5+ years of experience in IT infrastructure, systems engineering, infrastructure operations, or maintenance
Foundational technical understanding of servers, networks, and IT infrastructure operating environments
Experience in infrastructure maintenance, incident response, troubleshooting, or operations support
Ability to understand and manage the end‑to‑end work process, from reviewing requests and performing work to reporting results and following up
Ability to communicate smoothly with technical staff and coordinate the problem‑solving process
Ability to communicate effectively with clients, internal teams, and external vendors
Ability to prioritize multiple tasks and manage schedules and progress systematically
A proactive attitude in identifying problems and taking responsibility for follow‑up until they are resolved
Basic understanding of Linux and Windows Server operating environments
Understanding of server architecture, virtualization, and infrastructure operations
KB Financial Group As a comprehensive financial group with the largest customer base and branch network in Korea, 13 companies including: KB Kookmin Bank, KB Securities, KB Capital, KB Bukopin, KB Data Systems and other KBs are affiliated under KB Financial Group.
The difference of KB Financial Group with the other financial groups is the strong capital, large-scale branch network, solid sales force / brand power, and internal control / risk management capabilities accumulated through long experience.
We have strong competitiveness, and we are concentrating our capabilities on digital innovation and global business to take a leap forward as a Global Financial Group.
Building a future oriented IT Infrastructure with the goal of becoming “The No.1 Financial Platform Loved by Customers” and providing customer oriented mobile lifestyle financial platform services. We are continuously pursuing policies to prepare long term global growth engines, such as promoting digital oriented expansion strategies centered on strategic market such as Indonesia, Vietnam, Cambodia and Myanmar.
The new challenge of KB Financial…
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