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IT/Tech
IT Specialist
Job Description & How to Apply Below
Location: Jakarta Pusat
Oversee daily IT operations and end-user support across assigned units or locations. Monitor incident, problem, and service request handling to ensure SLA achievement. Coordinate troubleshooting of infrastructure, systems, and application issues. Review service performance, incident trends, and root-cause analyses. Ensure compliance with IT procedures, security policies, and governance standards. Coordinate with IT teams, vendors, and business stakeholders on issue resolution. Coach supervisors and support staff and drive continuous improvement in IT service delivery.
JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.
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