Field Operations Executive​/Supervisor – Freight Forwarding

Field Operations Executive / Supervisor - Freight Forwarding

About the Role: We are seeking an experienced and proactive Field Operations Officer to oversee and coordinate our export/import freight forwarding operations on the ground. You will act as the key liaison between custom authorities, port terminals, vendors, and internal teams to ensure seamless clearance and cargo movement.

• Manage end-to-end on-field export and import procedures at ports, airports, warehouses, and customs offices.
• Handle customs inspections directly, including physical examinations for Red Line (Jalur Merah) shipments.
• Prepare, verify, and process all necessary shipping and customs documentation (PIB, PEB, B/L, CIPL, COO, Delivery Orders, Storage, LoLo, TILA, etc.).
• Liaise and negotiate effectively with third-party vendors, shipping lines, warehouses, container depos, and customs officers to secure competitive rates and operational efficiency.
• Utilize existing industry networks to coordinate trucking logistics and smooth out customs hurdles on the ground.

• Proven hands-on field experience in freight forwarding and logistics operations (handling port, airport, and customs site workflows).
• In-depth knowledge of Indonesian Customs (Bea Cukai) regulations and clearance procedures.
• Strong understanding of all export and import shipping documentation.
• Established local network/relationships within trucking fleets and customs authorities is highly advantageous.
• Strong communication and negotiation skills with vendors, shipping lines, and official authorities.
• Proficiency in English (written and spoken) is strongly preferred

• 3 month probation and after that permanent employee
• Basic salary + allowance
• Paid overtime
• THR and red pocket