Customer Service Logistics Forwarding
Listed on 2026-10-29
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Supply Chain/Logistics
Supply Chain & Logistics -
Sales
Supply Chain & Logistics
Location: Jakarta Utara
Handle customer inquiries, coordinate import-export and follow up shipments in logistics and freight forwarding.
Responsibilities- Handle customer inquiries and provide professional customer service
- Understand import-export shipment and INCOTERMS
- Source and negotiate rate with shipping lines, airlines, transporters, vendors management
- Prepare and send quotations/offers to customers and overseas agents, follow up on bookings & shipments
- Coordinate with customers, overseas agents, shipping lines, and internal teams
- Maintain good relationships with customers and overseas agents
- Ensure smooth communication and coordination throughout the shipment process
- Work closely with Operation and Accounting
- Handle other tasks assigned by Branch Manager
Specific job duties will be discussed during the interview
Requirements- Minimum Bachelor's Degree (S1)
- Minimum 1-2 years of experience in Logistics / Freight Forwarding / Export & Import
- Good understanding of Export & Import procedures and documentation
- Able to prepare and negotiate freight quotations for customers and overseas agents
- Fluent in English, both written and spoken
- Korean language skills are a plus
- Good communication, negotiation, and customer service skills
- Detail-oriented, responsible, proactive, and able to work independently or as part of a team
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
- How many years' experience do you have in a Freight Forwarding Role?
- Do you have Import & Export Logistics experience?
- What's your expected monthly basic salary?
- How many years' experience do you have in a Customer Service Role?
- How would you rate your English language skills?
- How much notice are you required to give your current employer?
- Which of the following languages are you fluent in?
Logistics, Freight & Delivery Services 11-50 employees
PT PANAKOR LOGISTICS INDONESIA was established in 2025 and is a subsidiary of PANAKOR GROUP HONGKONG.
Founded in 1997, Panakor has 17 branches in Shenzhen, Guangzhou, Shantou, Xiamen, Shanghai, Tianjin, Qingdao, Dalian, Weihai, Taiwan, Singapore, Hong Kong, Klang, Bangkok, Hanoi, Hochiminh
Panakor specializes in domestic and international freight forwarding services.
We are currently seeking talented individuals to further develop the company in the Jakarta market.
PT PANAKOR LOGISTICS INDONESIA was established in 2025 and is a subsidiary of PANAKOR GROUP HONGKONG.
Founded in 1997, Panakor has 17 branches in Shenzhen, Guangzhou, Shantou, Xiamen, Shanghai, Tianjin, Qingdao, Dalian, Weihai, Taiwan, Singapore, Hong Kong, Klang, Bangkok, Hanoi, Hochiminh
Panakor specializes in domestic and international freight forwarding services.
We are currently seeking talented individuals to further develop the company in the Jakarta market.
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