Office & Facilities Management; General Affairs; Education Chain

As an associate in Office & Facility Management, you will play a key role in ensuring our centers operate smoothly and maintain a high-quality physical environment. You'll be responsible for managing facility operations across multiple sites, coordinating vendors, supporting new center launches, and overseeing preventive and corrective maintenance efforts. This role requires strong organizational skills, hands-on problem-solving, and a proactive mindset.

• Coordinate and support the daily facility needs of our centers, from preventive maintenance to ad-hoc repairs
• Manage vendors and service providers for cleaning, repairs, supplies, and more
• Support new center launches by coordinating construction/fit-out timelines, sourcing equipment, and ensuring readiness
• Track facility budgets, vendor SLAs, and inventory of shared assets
• Visit branches regularly to audit facilities and maintain a high-quality physical environment
• Review vendor and service contracts to ensure terms meet operational needs and flag potential risks or gaps (in coordination with Finance or other related departments)

• 3-4 years in facility or general affairs roles with multi-site exposure, ideally in retail
• Highly organized and detail-oriented, with the ability to manage multiple priorities independently
• Strong in vendor and procurement management, including SLA negotiation
• Experience with center openings, renovations, and asset maintenance
• Willing to conduct regular site visits and handle urgent issues on-site, including outside regular working hours
• Familiar with routine procurement (e.g., books, equipment, supplies)
• Comfortable with basic contract review and coordination with legal/finance