Technical Sales Manager

Product Development

Develop a plan of product development (new product) and plan discontinued products to strengthen and sharpen existing product portfolio.

Quality check by sampling and testing at regular intervals or on incoming product. Coordination with laboratory in order to analyze the sample of product. Reduce quality related problems.

Prepare and develop technical training material to distributors and customers. Organize seminar/training/workshop for sales, distributor or end user. Make competitor product quality benchmarks. Develop Product Data Sheet or Technical Data Sheet for company's products. Give information to the company on technical trends, up to date lubricant specification, and regulation of the product.

Advice and help customer or distributors to select proper lubricant for their application and ensure proper utilization of the products. Handle all customer complaints within a specified time and give proper feedback to customer and report.