Senior Quality Manager Job Jakarta area,Daerah Khusus Ibukota Jakarta Indonesia,Quality Assurance

Location: Daerah Khusus Ibukota Jakarta

Lead all quality assurance and quality control activities across pre-production and bulk production for apparel categories
Act as the key interface between factories, vendors, regional teams (HK QC Hub, Merchandising, Compliance), and customers
Ensure customer quality standards are clearly communicated and implemented through field training, supervision, and on-site support
Monitor and drive vendor, QC and QA performance through KPI tracking, reporting, and continuous improvement actions
Oversee factory audits, technical evaluations, and CAP (Corrective Action Plans) follow-up
Lead root cause analysis (RCA) and corrective actions for bulk issues, customer DC/store rejects, and production risks
Build strong relationships and credibility with customers and key vendors to support business delivery
Partner with merchandising and sourcing teams to influence vendor selection and sourcing strategies from a quality perspective
Drive lean QC operations, including cost monitoring and team efficiency improvement
Review and enhance quality processes, manuals, and SOPs to ensure consistency and compliance
Analyze lab testing results, performance data, and quality reports to identify risks and improvement areas
Support regional and global quality initiatives and transformation projects

Job Requirements

Degree or above in Textiles, Fashion, or related disciplines
10+ years of experience in apparel quality, with at least 8 years in a leadership role
Strong experience across woven and knit categories, with proven track record in production, QC, QA, and technical functions
Solid experience working with US/EU brands, retailers, or international sourcing offices
Deep understanding of apparel manufacturing processes and factory operations (cutting, sewing, finishing)
Strong knowledge of garment construction, pattern, fit, and technical standards
Familiar with factory compliance, safety standards, and regulatory requirements for US/EU markets
Demonstrated ability to lead teams across multiple factories and vendor bases in Southeast Asia
Strong problem-solving skills, with hands‑on experience in resolving bulk production and quality issues
Effective communication and stakeholder management skills with both customers and factories
Self‑driven, well‑organized, and able to work in a fast‑paced environment
Good command of written and spoken English
Willing to travel within the region as required

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