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Quality Assurance Ops Lead: Fraud Prevention & Quality

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listing for: Cermati
Full Time position
Listed on 2026-07-17
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 89280000 - 133920000 IDR Monthly IDR 89280000.00 133920000.00 MONTH
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

Cermati in Jakarta is seeking a Quality Assurance Operations Team Leader to oversee QA processes and coaching for agents. The role focuses on minimizing risk, detecting fraud, and improving overall quality across operations.

The position requires at least 1 year in a supervisor/QA lead role within banking, fintech, or related sectors, with strong Excel and leadership skills and a maximum age of 35. This is a full-time, on-site opportunity in Indonesia.

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