More jobs:
Quality Assurance Operations Team Leader
Job in
Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listed on 2026-07-17
Listing for:
Cermati
Full Time
position Listed on 2026-07-17
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Quality Assurance Operations Team Leader
Full-time
- As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents
- Monitoring and responsible for the overall Quality Assurance Process
- Liaise with QA Ops Manager regarding operation daily
- Review quality assurance policies and procedures
- Develop, recommend and monitor corrective and preventive actions
- Update internal policy & SOP based on new regulations from regulator
- Prepare reports to communicate outcomes of quality activities
- Identify and organize training needs to meet quality standards
- Coordinate collaborations with other departments.
- Conduct Internal and External calibration
- Monitoring and developing team performance and coaching team if needed
Male/Female
Age max. 35 years old
Bachelor degree any major
Minimum experience 1 year as Supervisor/Team Leader/Officer quality assurance, internal audit in bank/multifinance/fintech
Have honest attitude, good interpersonal skill, conscientious, good leadership, good communication skill, good excel skill
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×