Quality Supervisor
Listed on 2026-11-02
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Quality Assurance - QA/QC
Food Quality & Safety, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
This role involves conducting and implementing internal audits (outlets, WHCK, suppliers) according to standards, ensuring operational processes comply with SOP/IK/STD and applicable regulations, and evaluating audit results to provide improvement recommendations and monitor follow-up actions. The position is responsible for ensuring food safety standards are applied across all operations, evaluating and controlling supplier quality related to raw materials, analyzing product defects to determine root cause and corrective actions, and monitoring product quality in the field according to brand standards.
The role includes managing and evaluating quality system documents (SOP, IK, work standards), planning and providing training on quality, hygiene, and food safety, and preparing quality reports while supporting ISO 9001:2015 and HACCP implementation.
- Conduct and implement internal audits (outlets, WHCK, suppliers) according to standards
- Ensure operational processes comply with SOP/IK/STD and applicable regulations
- Evaluate audit results and provide improvement recommendations with follow-up monitoring
- Ensure food safety standards are applied across all operations
- Evaluate and control supplier quality related to raw materials
- Analyze product defects, determine root cause, and implement corrective actions
- Monitor product quality in the field according to brand standards
- Manage and evaluate quality system documents (SOP, IK, work standards)
- Plan and provide training on quality, hygiene, and food safety
- Prepare quality reports and support ISO 9001:2015 and HACCP implementation
- S1 degree in Food Technology, Nutrition, Biology, or related field (minimum)
- 3-5 years of experience in Quality Assurance / Quality Control
- Experience from FnB, retail, or food manufacturing industries (preferred)
- Understanding and experience in implementing ISO 9001:2015, HACCP, and other food safety standards
- Experience in internal and external audits, including handling audit findings
- Understanding of food production operational processes (handling, storage, hygiene, sanitation)
- Experience in product defect analysis and root cause analysis
- Experience in creating and managing quality system documents (SOP, IK, work standards)
- Ability to provide training on quality and food safety to operational teams
- Understanding of food safety regulations and FnB industry standards; leadership capability; ability to work with targets, attention to detail, and high mobility for audits to outlets/suppliers
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