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Head of Quality Assurance

Job in Jakarta Selatan, Jakarta, Indonesia
Listing for: SleekFlow
Full Time position
Listed on 2026-11-02
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Job Description & How to Apply Below
Location: Jakarta Selatan

Sleek Flow is an AI Suite for Revenue-Driving Conversations. We are trusted by over 2,000 enterprises globally. But we are more than just a SaaS company; we are an AI-native movement redefining the B2C relationship across 70+ countries.

At our core is Agent Flow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge base for businesses. From first-click conversion to long-term retention, we turn every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, the UAE, and the US, we are looking for exceptional people to help us build an AI operating system that matters.

Join us and rewrite how the world engages at scale.

Learn more from our blogs for developers: (Use the "Apply for this Job" box below).-blog

Lead level About the Role

Reporting directly to the CTO and CEO, you will serve as the single point of quality ownership across our product ecosystem. This is a high-visibility, high-autonomy "Player-Coach" role built for a high-level builder—not a passive administrative manager. You will architect automated testing platforms from scratch, mentor an 8-person engineering squad, and act as a firm quality gatekeeper when balancing speed-to-market with system stability.

Responsibilities
  • Direct Founder & Executive Reporting: Work directly with the CEO and CTO to report on platform health, deployment risks, and quality metrics. Translate high-level business goals into actionable quality benchmarks with total autonomy.
  • Firm Quality Gatekeeping & Pushback: Serve as the ultimate authority on release readiness. Confidently challenge engineering, product, and Dev Ops teams when code quality or architectural integrity does not meet standards, ensuring risks are mitigated before production.
  • Player-Coach Leadership: Supervise, mentor, and elevate our 8-person QA squad. Conduct rigorous code reviews, set high technical standards, and build a culture of accountability without getting bogged down in traditional corporate bureaucracy.
  • Test Platform Architecture: Architect, build, and scale robust, modern automated testing frameworks (Unit, Integration, E2E) from the ground up, ensuring applications are inherently testable.
  • AI SaaS & Non-Deterministic Testing: Spearhead modern, AI-assisted QA workflows (utilizing LLMs for test generation and visual checks) and build custom strategies to evaluate the non-deterministic outputs of our platform's AI SaaS capabilities.
  • Defect Lifecycle & Troubleshooting: Act as the ultimate escalation point for complex system issues. Roll up your sleeves to replicate, report, and isolate critical bugs alongside dev teams under high-pressure scenarios.
What We Are Looking For
  • Executive Readiness & Presence: Proven track record of reporting directly to C-level executives or founders in a fast-paced scale-up environment. Exceptional composure under pressure and the confidence to hold firm against feature-push deadlines.
  • Proven Scope Over YOE: While technical maturity is required, we value real ownership, assertiveness, and architectural impact over high years of passive testing experience.
  • Automation Mastery: Deep, hands-on experience building and scaling modern test automation frameworks (Playwright, Cypress, Jest, Appium, etc.) from scratch.
  • The "AI Edge": Hands-on experience testing AI-native features (chatbots, RAG systems) or leveraging AI coding assistants in daily workflows.
  • Assertive Scale-Up Mindset: A sharp, decisive problem-solver with a strong spine, high agency, and a passion for building quality culture in a fast-moving environment.
  • Communication: Fluent in English (Mandarin/Cantonese is a plus).
Our Culture Code
  • Open-mindedness – We welcome different viewpoints and give and take feedback…
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