Quality Control Supervisor; FMCG

Supervise quality inspections of fresh products at inbound, storage, and outbound stages to ensure compliance with established quality standards.

Ensure the freshness, quality, and consistency of fresh products across all warehouse and inventory touchpoints.

Establish and implement quality control procedures, inspection standards, and product acceptance criteria.

Monitor product shelf life, storage conditions, and handling practices to minimize spoilage and product deterioration for all FMCG product (Dry & Fresh)

Identify, investigate, and follow up on product quality issues, including defects, damage, and supplier inconsistencies.

Coordinate with suppliers regarding product quality issues, corrective actions, and compliance with food safety standards.

Collaborate with merchandising and warehouse teams to ensure proper product handling, storage, and inventory rotation (FIFO/FEFO).

Monitor quality performance indicators, including spoilage rate, rejection rate, and product defect rate, and recommend improvements.

Ensure compliance with food safety regulations, sanitation requirements, and cold chain management standards.

Supervise and develop the QC team to ensure consistent inspection practices and operational standards.

Minimum 4 years of experience in Quality Control, Quality Assurance, or fresh product handling within retail, supermarket, food distribution, or e-grocery industries.

Previous experience supervising or leading a QC team is preferred.

Strong understanding of fresh product quality standards, grading, shelf-life management, and handling procedures.

Knowledge of food safety standards, sanitation practices, and cold chain management.

Experience in conducting quality inspections and handling supplier quality issues.

Strong analytical and problem-solving skills with the ability to identify root causes and implement corrective actions.

Proficient in quality reporting and inventory management systems or ERP tools.

Good communication and coordination skills to work with internal teams and external suppliers.

Hands-on approach and willingness to conduct regular visits to warehouses and supplier locations.