Deputy Head of Retail Management Center

Responsibilities

• Develop and execute strategic plans for retail operations to align with overall business objectives.
• Providing guidance and support to achieve operational goals.
• Collaborate with cross-functional teams to ensure the integration of retail strategies with other business functions.
• Monitor and analyse key performance indicators (KPIs) to assess the performance of individual stores and the overall retail operation.
• Drive initiatives to improve sales performance, reduce costs, and enhance operational efficiency.
• Conduct regular store visits to assess operations, provide feedback, and identify areas for improvement.
• Work closely with the Head of Retail to communicate region‑specific needs and contribute to the overall business strategy.
• Participate in the recruitment, training, and development of regional managers and other operational staff.
• Oversee inventory management, merchandising strategies, and address any operational challenges.
• Ensure compliance with health and safety regulations, industry standards, and company policies.
• Analyse market trends, customer behaviour, and competitor activities to identify opportunities for growth.

• Education / Pendidikan Min. Bachelor Degree of any major
• Experience / Pengalaman kerja Min. 15 years of experience in retail, operation & business
• Skill & Knowledge / Pengetahuan & Keterampilan :
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with retail operations, including inventory management, sales strategies, and customer service.
  • Ability to work collaboratively with cross-functional teams.
  • Strong analytical and problem‑solving skills.