Retail Training - Junior Level

Design and develop training syllabus, materials, and evaluations.

Deliver training sessions (offline, online, blended learning) for store & office employees.

Manage training administration, reporting, and LMS.

Collaborate with HR, retail, and operations teams to align training needs.

Evaluate training effectiveness and continuously improve methods.

Requirements

Minimum D3/S1, preferably in Psychology, Communication, or Education.

Fresh graduates welcome; 2-3 years of experience in retail/sales/customer service preferred.

Basic knowledge of retail operations (sales, service excellence, SOP).

Strong presentation, communication, and public speaking skills.

Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing).

Willing to travel to stores/branches and able to work with targets.

Energetic, open to learning, and passionate about employee development.

PT Surya Bumi Retailindo (S ) is a fast-growing retail company specializing in cycling, running, fashion, and lifestyle products. With over 20+ stores across 30 cities in Indonesia, and two rapidly growing e-commerce platforms - Bike Center and Cyclopedia.

- we are committed to bringing world-class products to the Indonesian market., We are the official retail partner of several renowned international brands, including Cannondale, Strider, Sram, Wahoo, Salomon, Saucony, Sappun, Dickies, and more. Our mission is to deliver high-quality, relevant products that support an active and modern lifestyle, while ensuring a seamless and satisfying shopping experience - both offline and online.