Security Operations Specialist - Data Center Infrastructure Engineering

Responsibilities

SOS must be able to leverage their understanding of security systems to manage alarms, providing Tier 1 level remote support and at times leverage their knowledge of operational security requirements to support Data Center Operations. Responsibilities include but not limited to:

• Provide on‑site security and operational support in data centers and warehouses.
• Monitor live video feeds from surveillance cameras to detect and respond to security incidents.
• Manage and control access to the premises using electronic access control systems.
• Respond to security incidents and/or emergencies and provide necessary support with relevant stakeholders.
• Maintain clear and effective communication with security personnel, management, and emergency responders.
• Ensure security systems work properly, perform checks and maintenance, assist in deployment.
• Follow security policies, ensure regulatory compliance, assist in procedure development.

Minimum Qualifications:

• 5 years of progressive security experience in data center, hyperscale, or colocation environments with regional or global scope.
• Excellent written and spoken communication skills, as well as strong interpersonal skills.
• Ability to handle high‑stress situations calmly and effectively.
• Proficiency in using security monitoring and reporting tools.
• Experience with physical security systems, including CCTV, access control, and alarm systems.
• Working knowledge or experience operating in a Data Center environment and valid driver's license, with reliable transportation.

Preferred Qualifications:

• Trained or willing to be CPR certified.
• Knowledge of Data center Safety and Security practices.
• College degree or equivalent experience.
• COLO experience desired.
• Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
• Foster a collaborative and high‑performance culture within the security operations teams.
• Experience with Incedent Command Structure, specifically tier 1 responder.