Baru Ocean Export Agent

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 15,300 trained professionals in a worldwide network of over 331 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time‑definite transportation, order management, warehousing, distribution and customized logistics solutions.

At Expeditors, we pride ourselves on being a solutions‑based organization and take time to understand each customer’s individual business needs. As a non‑asset based organization, we have considerable flexibility when managing customers’ supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading‑edge information technology that provides a high level of visibility from end to end.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award‑winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”

• Ensure smooth and timely process flow for shipments
• Ensure accurate and timely client billing
• Understand all the elements of Ocean Export DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations
• Ensure accurate and timely data entry into our operating system
• Ensure compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Oversee overseas communications, respond to emails and requests (internal and external) in a timely manner
• Utilize all technology tools available in the company to perform customer service and operations duties

• University graduate, preferably with a minimum of 1 year’s experience in freight forwarding business
• Typing skills and computer literacy
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to obtain positive results
• Pro‑active, strong organizational skills
• Fluent in English

We offer an attractive salary, good career prospects, and a comprehensive remuneration package to the right candidate. If you meet the requirements and seek an opportunity to develop with a progressive global logistics company, we encourage you to apply.