People and Culture Coordinator

The Opportunity:
People and Culture Coordinator

Job Type: Full-time , On-Site

Pay: $21- $31.25/ hour

Who We Are || VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. At VOAMASS, our dedicated teams are committed to serving the whole person.

As People and Culture Coordinator, you’ll have a dynamic and critical role supporting the Human Resources function by ensuring the accuracy, integrity, and compliance of employee records and employment-related documentation. Reporting to the Director of People & Culture, this position serves as a key administrative resource throughout the employee lifecycle, including recruitment, onboarding, compliance monitoring, records management, and HR operations. The People & Culture Coordinator is responsible for maintaining employee information with confidentiality and sensitivity, collaborating professionally with colleagues and stakeholders, supporting talent acquisition and onboarding activities, conducting audits;

and helping ensure compliance with regulatory, accreditation, and organizational requirements within a human services environment.

People and Culture Coordinator Key Responsibilities:

• Assist with job postings, recruitment advertising, and sourcing activities.
• Review resumes and applications, and conduct initial telephone screenings and candidate outreach.
• Perform employment reference checks and other pre-employment verifications.
• Support the preparation and distribution of offer letters and pre-employment documentation.
• Maintain accurate and complete employee personnel files, both electronic and physical, in accordance with organizational, legal, and regulatory requirements.
• Process, maintain, and track HR documentation, ensuring timely filing, scanning, and retention of employee records.
• Respond to requests for employment information, personnel records, verification of employment, audits, and internal reporting needs.
• Conduct periodic audits of employee records to ensure completeness, accuracy, and compliance.
• Monitor and track compliance-related requirements for employees, including licenses, certifications, trainings, acknowledgments, and other employment requirements.
• Coordinate periodic re-screening processes, including background checks and other required verifications.
• Ensure employees complete required health, vaccination, policy acknowledgment, and regulatory documentation.
• Maintain tracking systems to ensure compliance deadlines are met.
• Maintain employee records and organization data within the HRIS.
• Generate standard HR reports and assist with workforce data analysis.
• Assist with system audits, data cleanup initiatives, and process improvements.
• Support implementation and maintenance of HR technology solutions.
• Serve as a first point of contact for routine HR inquiries.
• Provide timely and accurate information regarding HR processes, forms, and documentation requirements.
• Redirect complex employee relations, policy interpretation, and consultation matters to the Director of People & Culture.
• Promote a positive, service-oriented experience for both employees and candidates.
• Collaborate with other departments and functions to ensure completion of critical tasks and projects as needed.

The People and Culture Coordinator role is about making a difference in the lives of the people we serve. As People and Culture Coordinator, you’ll bring the following qualifications:

• High School Diploma or equivalent is required. Associates or other post-grad education in Human Resources, Business Administration, or related field preferred. Equivalent combination of education and/or work experience will be considered.
• Two or more years of progressively responsible administrative experience in Human Resources preferred
• Strong customer service orientation, interpersonal skills, and understanding of confidential personnel records management
• Demonstrated ability to handle sensitive information with professionalism and discretion
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and HRIS platforms
• Ability to conduct detailed audits and maintain accurate records
• Ability to work independently while collaborating effectively with managers and team members

For full-time employees, which includes our People and Culture Coordinator, our comprehensive and generous benefits package includes:

• Excellent…