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Senior Supplier Relationship Manager; External Supply Organization

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Polpharma
Full Time position
Listed on 2026-01-12
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: (Senior) Supplier Relationship Manager (External Supply Organization)
Location: Town of Poland

Your responsibilities

  • Build and maintain strategic relationships with key external suppliers, ensuring their performance, quality compliance, and achievement of business objectives.
  • Conduct regular business reviews and meetings with suppliers/CMOs, resolve issues, and implement continuous improvement programs.
  • Collaborate with internal teams (QA, RA, SCM, Procurement, MS&T) on change management, complaints, audits, commercial negotiations, and production planning.
  • Ensure supply continuity by monitoring component availability, production capacity, and order fulfillment (OTIF).
  • Coordinate technology transfers and changes, including negotiating transfer agreements and working closely with the MS&T team.
  • Oversee quality processes, resolve complaints and deviations, and participate in quality review meetings.
  • Analyze operational data (forecasts, orders, KPIs), prepare reports and recommendations.
  • Manage documentation (NDAs, CDAs), verify budgets and invoices, and participate in key operational meetings (S&OP, Quality Reviews).
  • Support product lifecycle projects and verify new CMOs for technical and regulatory compliance.
We offer
  • Stable employment in a well-established company.
  • Opportunity to work on strategic projects and process development in External Supply.
  • Collaboration with an international environment and key business partners.
  • Chance to develop skills in supplier management, negotiations, and technology transfers.
  • Hybrid system of work
  • Employee relocation package
  • Company car / car allowance
  • Basic salary + bonuses
  • Private medical care
  • Subsidy for meals
  • Multisport card
  • Possibility to join group life insurance
  • Employee Pension Program
  • Points in the Motivizer cafeteria
Our requirements
  • Higher education (chemistry, pharmacy, supply chain management, engineering, or related field).
  • Experience in supplier management, contract manufacturing, or external operations in the pharmaceutical industry (minimum 3–5 years).
  • Knowledge of regulatory requirements, quality processes, and cGMP principles (EU/global).
  • Ability to negotiate and manage contracts.
  • Experience with KPIs, risk management, and project management.
  • Strong interpersonal skills, ability to build relationships and manage stakeholders.
  • Preferred: experience in leading project teams and strategic supplier management.
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Position Requirements
10+ Years work experience
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