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Senior Supplier Relationship Manager; External Supply Organization
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Listing for:
Polpharma
Full Time
position Listed on 2026-01-12
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
Location: Town of Poland
Your responsibilities
- Build and maintain strategic relationships with key external suppliers, ensuring their performance, quality compliance, and achievement of business objectives.
- Conduct regular business reviews and meetings with suppliers/CMOs, resolve issues, and implement continuous improvement programs.
- Collaborate with internal teams (QA, RA, SCM, Procurement, MS&T) on change management, complaints, audits, commercial negotiations, and production planning.
- Ensure supply continuity by monitoring component availability, production capacity, and order fulfillment (OTIF).
- Coordinate technology transfers and changes, including negotiating transfer agreements and working closely with the MS&T team.
- Oversee quality processes, resolve complaints and deviations, and participate in quality review meetings.
- Analyze operational data (forecasts, orders, KPIs), prepare reports and recommendations.
- Manage documentation (NDAs, CDAs), verify budgets and invoices, and participate in key operational meetings (S&OP, Quality Reviews).
- Support product lifecycle projects and verify new CMOs for technical and regulatory compliance.
- Stable employment in a well-established company.
- Opportunity to work on strategic projects and process development in External Supply.
- Collaboration with an international environment and key business partners.
- Chance to develop skills in supplier management, negotiations, and technology transfers.
- Hybrid system of work
- Employee relocation package
- Company car / car allowance
- Basic salary + bonuses
- Private medical care
- Subsidy for meals
- Multisport card
- Possibility to join group life insurance
- Employee Pension Program
- Points in the Motivizer cafeteria
- Higher education (chemistry, pharmacy, supply chain management, engineering, or related field).
- Experience in supplier management, contract manufacturing, or external operations in the pharmaceutical industry (minimum 3–5 years).
- Knowledge of regulatory requirements, quality processes, and cGMP principles (EU/global).
- Ability to negotiate and manage contracts.
- Experience with KPIs, risk management, and project management.
- Strong interpersonal skills, ability to build relationships and manage stakeholders.
- Preferred: experience in leading project teams and strategic supplier management.
Position Requirements
10+ Years
work experience
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