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Senior Gamification Manager

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Growe
Full Time position
Listed on 2026-01-03
Job specializations:
  • Business
    Business Development
Job Description & How to Apply Below
Location: Town of Poland

Growe welcomes those who are excited to:

  • Develop and execute a comprehensive user engagement strategy aimed at increasing conversion, retention, and LTV across the iGaming platform;
  • Conduct behavioral analysis of player patterns to design and adapt personalized communication and content strategies;
  • Lead the development and optimization of CRM/CDP tools, including bonus and promotional mechanics, recommendation models, and communication triggers;
  • Prepare and run A/B tests and product experiments to validate hypotheses and optimize the user journey;
  • Manage integration and performance of third‑party tools (email/SMS providers, marketing automation, BI systems);
  • Design and implement gamification, referral, and loyalty programs to enhance user engagement and platform activity;
  • Collaborate closely with product, analytics, and engineering teams to ensure high‑quality and timely delivery.
We need your professional experience:
  • 3+ years of experience in product, CRM, or engagement management within the iGaming industry;
  • Deep understanding of player lifecycle funnels (Reg2FD, FTD, Retention, Reactivation) and engagement metrics;
  • Hands‑on experience with CDP/CRM systems, segmentation tools, and triggered communication flows;
  • Proven ability to design and analyze bonus/promo mechanics and conduct meaningful A/B testing;
  • Strong data‑driven mindset with proficiency in analytics tools (GA, Tableau, internal dashboards, SQL);
  • Solid grasp of Agile/Scrum/Kanban methodologies and ability to prioritize based on business impact;
  • English – Upper‑intermediate+ for cross‑functional and partner communication.
  • We appreciate if you have those personal features:
    • Comfortable navigating ambiguity and changing priorities;
    • Strategic thinking with deep technical and operational understanding;
    • Flexibility, attention to detail, and strong problem‑solving skills.
    We are seeking those who align with our core values:
    • GROWE TOGETHER:
      Our team is our main asset. We work together and support each other to achieve our common goals;
    • DRIVE RESULT OVER PROCESS:
      We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
    • BE READY FOR CHANGE:
      We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
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Position Requirements
10+ Years work experience
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