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Client Services Consultant; French speaking

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Magnit Global
Full Time position
Listed on 2025-12-18
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Client Services Consultant (French speaking)
Location: Town of Poland

Client Services Consultant (French speaking)

Who We Are

Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best‑in‑class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals.

At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About the Role

The Provisional Client Services Consultant (PCSC) plays a vital role in providing coverage support to the Client Services Organization, requiring quick adaptation to diverse client environments, expectations, and codes of conduct. This dependable, independent role demands strong attention to detail, flexibility in schedule, and a politically sensitive, customer-focused approach. The PCSC regularly interacts with client corporate functions, third-party suppliers, and Magnit colleagues to ensure seamless service delivery, maintaining a professional presence at all times.

What

You Will Do
  • Provide coverage for Client Services roles (CSC, Sr CSC) as needed, while maintaining thorough knowledge of Magnit’s services, contractual obligations, pricing, and client SOPs.
  • Perform various functions, including Employer of Record, Staffing Desk, Compliance, Life Cycle, and Consolidated Billing, and master the use of Magnit technologies (Magnit VMS).
  • Resolve complex issues that may impact Magnit’s reputation, applying sound judgment in handling critical Employee Relations matters, and coaching client managers to ensure collaboration and risk mitigation.
  • Deliver consistent, professional customer service, conduct critical training for compliance and risk mitigation, and manage background screenings and FLSA classifications.
  • Ensure thorough communication, follow-through on issues, and maintain positive relationships with clients and colleagues.
  • Generate and analyze required reports, secure confidential records, and adhere to all client and Magnit procedures, policies, and SLAs.
  • Work closely with Client Services Managers for scheduling, maintain attention to detail, and ensure streamlined hand-offs through diligent note‑taking.
What You Will Need
  • Fluency in French
    , both spoken and written, is required
  • Minimum of 2 years of experience in sales, marketing, staffing operations, HR/recruiting, and customer service preferred
  • Strong communication skills, both written and verbal, with the ability to interact at all levels.
  • Excellent customer service, administrative, and organizational abilities
  • Detail‑oriented, critical thinker, and problem solver
Note

Kindly submit your application using the apply button. Applications sent via email will not be taken into consideration.

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit

We celebrate diversity and embrace inclusion. We’re dedicated to building a team that represents a variety of backgrounds, perspectives, and skills, and we strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.

Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Human Resources and Administrative
Industries
  • Human Resources Services

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