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Mystery Shopper Insights Associate

Job in Jamestown, Chautauqua County, New York, 14701, USA
Listing for: IWS Group
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below

IWS Group is seeking detail-oriented individuals to join as Shopper Insights Associates who will visit retail locations and assess service quality and customer experience. You will act as a regular customer to provide objective feedback and report your observations with accuracy.

Responsibilities include documenting findings, adhering to guidelines, and maintaining confidentiality. Training is provided; ages 21–25 are required for regulatory reasons.

The following position is for a Mystery Shopper Insights Associate with IWS Group.

Are you ready to take on the Mystery Shopper Insights Associate role at IWS Group?

We would love to welcome a new Mystery Shopper Insights Associate to our group in New York, NY, United States.

For the Mystery Shopper Insights Associate position at IWS Group, we are reviewing applications now.

Step into the Mystery Shopper Insights Associate role at IWS Group in New York, NY, United States and grow with us.

Position Requirements
10+ Years work experience
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