UX Designer - Government Healthcare Services

US-based remote

A1M Solutions is a woman‑owned small business dedicated to improving government healthcare programs that serve underserved populations. Our mission focuses on policy, data, and user‑experience design to create sustainable public services.

All members of the Experience practice work on cross‑functional, cross‑organizational teams with policy experts, data specialists, developers, and product managers. A background in policy or data is a plus, but passion for complex problems and commitment to user insight are essential.

As a UX Designer, you’ll collaborate on agile teams to deliver thoughtful design and research that keeps projects focused on what matters. You’ll balance independent work with a willingness to improve team processes and help teammates grow.

• Plan, coordinate, and conduct qualitative and quantitative research that helps teams understand end‑user needs, healthcare provider perspectives, and broader stakeholder interests.
• Produce artifacts—wireframes, sitemaps, mockups, flowcharts, storyboards, user stories, and service blueprints—to guide implementation and delivery.
• Help teams move from analysis to action with clear, concise, and strategic recommendations.
• Build inclusive, respectful partnerships with diverse groups of people.

• 4+ years of relevant professional experience OR a college degree in computer science, cognitive science, psychology, business, HCI, human factors, or a related field.
• Must already have legal authorization to work within the U.S.
• Portfolio or resume demonstrating collaboration with product managers and engineers on agile teams; critical thinking about user research; well‑crafted design deliverables such as wireframes, site maps, flows, journeys, and service blueprints; and experience working with distributed, cross‑functional teams.
• Familiarity with modern web‑based application development processes and tools.
• Exposure to query languages, APIs, and complex data pipelines.

Nice, but not necessary:

• Personal experience with government health and human services programs.
• Working knowledge of Medicare, the ACA, MACRA, Medicaid, or CHIP.
• Experience in eastern standard time working environments and flexibility in hours.
• Active participation in client virtual meetings, including being on camera.

Remuneration and Logistics

• This is a fully remote, full‑time, permanent position.
• Salary range: $95,000 – $120,000.
• Location:
  
  United States (all 50 states, District of Columbia, and U.S. territories).
• A1M employees must be U.S. residents and cannot reside in New York state.

A1M Solutions is building a culturally diverse organization committed to making differences valued and respected. Women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans are strongly encouraged to apply.
Equal‑opportunity employer:
Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, disability, or any other protected category prohibited by law.

A1M Solutions is an equal‑opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. As a federal contractor and subcontractor, we certify that we do not operate any programs promoting DEI that violate any applicable Federal anti‑discrimination laws.