School Head of Admissions

School Head of Admissions

This is a senior role, responsible for attracting and driving student enrolments to meet ambitious targets, building relationships with prospective families, and collaborating with all stakeholders involved in the admissions process. The role will oversee lead conversion (generated by our marketing team) to enrolment. This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically.

The Head of Admissions reports solid into the Head of the school and has a functional reporting to the Regional Head of Admissions. The Head of Admissions is a member of the School Senior Leadership Team.

Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

We look after one another, embrace similarities and differences and promote the well‑being of self and others.

We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

We make financial choices carefully based on the needs of the children, students, and our schools.

Getting better is what drives us. We positively engage with personal and professional development and school improvement.

• Advise prospective parents & stakeholders on our value proposition (profile, programme, fee structure and all services provided) across all sales channels.
• Primary responsibility of implementing the Schools Admissions process, including the nurturing of the sales funnel (at all stages), guaranteeing the best family experience journey, customer service, negotiation, and objection handling, commercial scripts, and parent communications.
• Make the adequate follow‑up to all potential leads to warm the prospective sales (through school tours and meetings) and convert them into new enrolments.
• Create, organise, and deploy innovative open days and recruitment events (virtual and presential), as well as admissions meetings, while displaying an excellent customer experience service.
• Support the School responsible in carrying out assessment of prospective students per the admissions policy.
• Implement all policies and documentation related to student admissions (including toolkits, templates, scholarship programmes), with the support of stakeholders following ISP guidelines, to ensure consistency in admissions standards and processes.
• Monitor and develop lead generation activities, work with the ISP Heads of Marketing and Admissions, to ensure admissions targets are met.
• Work with the Head of School and SLT to develop appropriate programmes and campaigns, such as referral schemes, scholarships, or working with feeder schools.
• Regularly review and develop admissions documents, parent communication platforms and templates, and marketing collaterals to ensure accurate information and best practice.
• Ensure that the school implements ISP customer service and customer experience standards and conducts regular trainings and refresher trainings for all admissions team front‑facing staff.

• Develop and nurture mutually beneficial relationships with feeder schools, nurseries, universities, local businesses, government entities, education agents and other organisations to maximize student recruitment and retention at the school.
• Support the Head of School with participation in relevant national and regional conferences, events, and competitions to raise the profile of the school, students, and faculty.
• Work with parent‑facing administrative staff closely, to ensure an outstanding coordination among all internal stakeholders involved in the process and that first impressions of the school are excellent leading…