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VIP Gamification Manager

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Growe
Full Time position
Listed on 2026-01-03
Job specializations:
  • Entertainment & Gaming
    Video Game, Online Gaming / Sports Betting
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Growe welcomes those who are excited to:

  • Plan, execute, and analyze gamification campaigns for players’ activation, retention, and reactivation;
  • Analyze and create segments for gamification campaigns;
  • Manage content inside the gamification back office;
  • Publish and update content;
  • Develop and maintain a gamification calendar aligned with main goals and ensure the deadlines are met;
  • Assist with identifying new gamification techniques that are available for set up in the gamification back office to maintain a high level of customer engagement;
  • Ensure published content follows the overall promo concept;
  • Collaborate with content writers, designers, and others as needed;
  • Test the set content to make sure everything is working correctly;
  • Participate in hypothesis testing connected with the retention- and activation-connected metrics.
We need your professional experience:
  • 1.5+ years of experience in CRM, Retention, or Gamification Management within the iGaming industry;
  • Experience with bonus mechanics, quests, level systems, and tournaments;
  • High attention to detail, creativity, and understanding of player motivation dynamics;
  • Comfortable working cross-functionally with product, design, data, and communications teams;
  • Hands-on experience with Smartico platform (will be a plus).
We appreciate if you have those personal features:
  • Creativity – capacity to generate innovative ideas and approaches that enhance brand and user experience;
  • Out-of-the-box thinking – readiness to challenge conventional methods and find unconventional yet effective solutions;
  • Prioritization – strong sense of organization and focus, ensuring key goals and deadlines are met efficiently;
  • Autonomy – ability to work independently, take ownership of tasks, and make confident decisions without constant supervision.
We are seeking those who align with our core values:
  • GROWE TOGETHER:
    Our team is our main asset. We work together and support each other to achieve our common goals;
  • DRIVE RESULT OVER PROCESS:
    We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
  • BE READY FOR CHANGE:
    We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
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