Accounts Receivable and Claims Analyst DACH

Energizer Holdings, Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team.

Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

The Controllership Team supports the development and delivery of the commercial strategy for our EMEA Markets. It also helps manage the unit’s operations through the provision of financial management, analysis and decision support.

The Accounts Receivable and Claims Analyst is a critical member of the Controllership team, responsible for managing a customer portfolio within EMEA, to ensure the timely collection of the Accounts Receivable balances according to the agreed payment terms. Reducing the aged balances and improving DSO in line with the Credit Policy. Following up and resolving overdue receivables and claims. The role also makes sure that all relevant Accounts Receivable reporting requirements including working capital management objectives are met.

Accuracy and attention to detail is critical.

The position reports is part of the EMEA Accounts Receivable & BPO Associate Manager.

Working within EMEA Controllership, the role supports EMEA Business Finance Team, Commercial Teams and Customer Supply Chain Teams to ensure that the business is provided with appropriate Controllership support as well as all corporate processes are executed, and business targets are achieved.

• Credit Management – Prepares the credit analysis of Customer financial data to assist the EMEA Credit Manager with the credit risk for new customers, alongside the annual and periodic credit reviews to assess whether credit limits assigned to customers are still appropriate.
• Credit Management Reporting – Assist the EMEA Credit Manager to provide appropriate credit management reporting to the EMEA Credit Committee including detailed credit risk reporting by regional hubs with appropriate commentary and action points.
• Credit Release Management – Responsible for reviewing customer credit for blocked sales orders. Obtaining confirmation for approvals to release blocked orders, and processing the order release within SAP in accordance with the Energizer Credit policy and the agreed SLA’s.
• Collections – Ensure the reconciliation and collection of all Accounts Receivable balances according to agreed payment terms in line with the Dunning process. Producing statements and dunning reminder notifications in line with the Dunning cycle.
• Initiate approved customer refunds in accordance customer agreed terms to avoid penalties.
• Cash Allocation – Process cash receipts exceptions in High Radius and in the SAP sub ledger including separating customer deductions for all customer claims ensuring all cash is allocated on day of receipt.
• Claims Management – Validate all customer claims, indexing and verifying they are supported by appropriate detail such as Trade Investment invoices, debit notes or other customer correspondence, initiating and monitoring workflows as necessary to ensure necessary approvals and resolution.
• Deductions Management – Collaborate with the resolving teams (Customer Services, Commercial and Master Data) to manage and clear all claims deducted by customers on the customer account either by credit notes or unallocated cash. Handle rejected claims such as penalties and support resolution.
• Claims Reporting – involvement in Balance Sheet reconciliations, reporting litigations and Trade Investments, accrual balances and identifying required adjustments for Controllership at period end.
• Doubtful Debt Provision Support – Undertake regular reviews of aged past dues and reporting of aged balances. Liaison with EMEA Credit Manager, Commercial Team and the Shared Services Centre (SSC) to ensure provisions for all doubtful debt exposures are…