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Senior Customer Care Manager - API & Tech Support Leader
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2025-12-18
Listing for:
Sport Alliance GmbH
Full Time
position Listed on 2025-12-18
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A global SaaS leader is looking for an experienced Customer Care Manager based in New York. This role involves resolving complex technical issues, mentoring the support team, and improving customer interactions. The ideal candidate should have 3-5 years of experience in technical customer support within a B2B SaaS environment, strong troubleshooting skills, and excellent communication abilities. The position offers a flexible work model and comprehensive benefits.
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Position Requirements
10+ Years
work experience
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