Operations Lead

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We are looking for someone to handle the business operations side of a growing SaaS. Enterprise sales calls, contract negotiations, compliance, invoicing, security questionnaires. Everything that needs to happen but isn’t engineering. You’ll work directly with the CEO and take over workflows that currently consume too much founder time.

Search Api is a real-time SERP API delivering structured data from 100+ search engines and sources, including Google Search, Google Shopping, Google Jobs, Bing, Baidu, You Tube, Amazon, and many more. We power production workloads for Fortune 500 companies and fast‑moving startups who need reliable search data at scale.

We’re a lean, profitable, bootstrapped team. No VC pressure, no bloat. Just people shipping real products to real customers.

• Work directly with the CEO. No layers. You’ll learn how a bootstrapped SaaS runs.
• Own business operations. Everything from contracts to compliance to invoicing.
• Build processes from scratch. Document workflows, create systems, standardize what’s currently ad‑hoc.
• Enterprise exposure. Work with Fortune 500 procurement, legal, and security teams.
• Bootstrapped and Profitable. We answer to customers, not investors.

This role exists because the CEO is spending too much time on operational work that could be standardized and handed off. We need someone who has seen these workflows before and can own them.

• Handle enterprise sales calls. Understand customer needs, explain our product, close deals.
• Negotiate pricing and contract terms. Know when to push, when to concede, and what trade‑offs matter.
• Manage procurement processes. Fortune 500 companies have complex buying processes. You’ll navigate them.
• Follow up with prospects and customers proactively. Nothing falls through the cracks.
• Prepare sales collateral. One‑pagers, case studies, materials that help close deals.
• Cold outreach when bandwidth allows.

• Handle contract negotiations. We have templates, but enterprise customers always redline. You’ll manage the back and forth.
• Customize MSAs, NDAs, DPAs based on customer requirements.
• Track contracts, renewal dates, and custom conditions.
• Work with legal when needed for complex issues.

• Fill out security questionnaires. Dozens of them. Enterprise customers always ask.
• Oversee SOC2, ISO
  27001, and GDPR compliance. Manage our compliance platform and keep it updated.
• Respond to vendor security assessments.
• Keep compliance documentation current.

• Issue invoices via Stripe or banking partners.
• Manage vendor relationships and subscriptions.
• Onboard enterprise customers.
• Help with customer support when needed.
• Track renewals and proactively reach out before contracts expire.
• Coordinate with accountants on billing questions.

• Document workflows. How deals progress, how contracts are handled, how compliance works.
• Create reminder systems and tracking processes.
• Standardize what’s currently in the CEO’s head.
• Optimize tools. We use Notion, Intercom, and email. No CRM yet. Maybe you’ll set one up.

• Broad scope. You’re not specializing. Sales, legal, compliance, ops. All of it.
• Enterprise is slow. Procurement takes months. Legal redlines everything. You need patience.
• Detail‑oriented. One missed renewal, one wrong contract term, one incomplete questionnaire causes real problems.
• Ambiguity. Sometimes you’ll figure out the process as you go. We don’t have playbooks for everything yet.
• Founder pace. We move fast. You need to keep up.

If you want a narrow, well‑defined role, this isn’t for you.

• B2B SaaS experience. You’ve done similar work at a SaaS company. You know how enterprise sales and operations work.
• Legal familiarity. You’ve negotiated contracts, handled MSAs and NDAs, worked with legal teams. Lawyer or not, you understand how enterprise contracts work.
• Compliance experience. You’ve filled security questionnaires before. SOC2, ISO
  27001 experience is a plus.
• Stripe experience. Required. You’ve worked with Stripe billing, invoicing, subscriptions.
• Organized. You track everything. Nothing…