Quentic Platform Support Engineer

Direct message the job poster from thyssenkrupp Group Services Gdańsk Sp. z o.o.

At thyssenkrupp GSG, we are the driving force behind thyssenkrupp’s global IT operations
. With passion and expertise, our teams design, develop, and support the applications and infrastructure that keep thyssenkrupp’s worldwide business moving forward.

Just as we build resilient IT solutions, we are building our culture on Trust, Respect, and Empowerment — creating space for open feedback, treating everyone equally, and giving teams the autonomy and support to grow.

• Drive global impact: Work on international projects that shape the digital future of industry.
• Open culture & growth: Be part of a high-tech company where your ideas matter and get access to cutting‑edge tools, technologies, and training to accelerate your career.
• Team spirit: Collaborate in an environment where contributions are valued and success is fueled by teamwork.
• Work‑life balance: Enjoy flexible working that keeps you connected to what matters most — professionally and personally.

We’re not just building IT systems—we’re building the future. Ready to be part of it?

• Ensure smooth operation
  , maintenance
  , and monitoring of the Quentic Platform and its underlying infrastructure
  .
• Analyze and resolve technical issues to minimize disruptions
  .
• Monitor the platform for security threats and ensure data protection according to standards
  .
• Coordinate updates and module changes from Quentic with all stakeholders.
• Provide first and second level customer support for end users and application owners
  .

• Have hands‑on experience in application management, troubleshooting, and support, especially with Workday, Microsoft SharePoint, and Power Platform
  .
• Are skilled in security monitoring and compliance, including IAM and SSO tools like Sailpoint IIQ and PingID
  .
• Can manage updates and coordinate with software suppliers and hosting partners.
• Have basic knowledge of SAP interface technology
  .
• Communicate fluently in English and German and work effectively with cross‑functional teams.
• Are proactive, analytical, and thrive in a dynamic, customer‑focused environment.

• Flexible workstyle: Fully remote or 1 day in office per week (Tricity residents), flexible hours (start between 7:00–10:00).
• Growth & learning: guidance from experienced mentors, clear career & promotion paths, training platform, language classes, personal development budget.
• Wellbeing & community: Private medical care, life insurance, sports initiatives, integration events, company and family activities to stay connected, even remotely.
• Extra perks: annual and anniversary bonuses, MyBenefit platform, “under the pear tree” holiday benefit.

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting

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