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Solution Architect

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: SER Group
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, Technical Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Join to apply for the Solution Architect role at SER Group. Be among the first 25 applicants.

As a solutions consultant, you are the expert who has in-depth knowledge of the technology. You analyse customers' problems, solve them, answer questions and demonstrate product capabilities as needed.

In this position you will get the chance to shape our international team in an early stage. You will be on board from the beginning, celebrate success with an international team and work completely remote.

Responsibilities
  • Discovery and Analysis – understand the environment the prospect has, what pains they are facing, so we can effectively present on those to WOW them
  • Scoping out requirements for custom demos and communicating those requirements to Technical Consultants
  • Presentations, demos and evangelism
  • Solution design and Architecture
  • Helping complete RFIs and RFPs
  • Owning and running POVs
Qualifications
  • Technical. Experienced in the ECM space. Solid technical skills including knowledge of networking, SQL, Java, .NET, Web Service APIs and RDMS
  • You must be able to participate confidently in technical discussions and easily understand technical issues quickly
  • Solution Creation. Demonstrable experience of using technology to create solutions that address customer needs that are targeted and creative using innovative ideas and considering solution duplication across sectors where possible
  • Communication. Ability to convey a deliberate message clearly, verbally and in writing; to listen, to ask questions, to understand, and to generate enthusiasm.
  • High level of curiosity and understanding of customer dynamics and how that might be accelerating or, more importantly, hindering their path to success
  • Customer Oriented. Gain personal satisfaction from helping others and see customer satisfaction and value as the only measures of success
Application

If you find yourself in the text above, we look forward to receiving your application, including your OTE expectations and earliest possible entry date.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development and IT Services and IT Consulting
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