No-Code Business Analyst

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Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture.

We are seeking an innovative Business Analyst to join our No-Code Development Team within our newly established No-Code department – a pioneering division dedicated to crafting cutting‑edge vertical solutions for industries like Banking, Manufacturing, and Public Sector. Our mission is to address real-world challenges and drive transformative impact through no-code technology.

In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.

• UI Creation with No-Code Tools:
  Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.
• Server Logic Automation:
  Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.
• Web Services Integration:
  Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.
• Webhook Services Configuration:
  Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.
• Database Design:
  Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.
• User Story Decomposition:
  Decompose User Stories into executable tasks for no-code creation.
• Market Research:
  Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.
• Customer Feedback Gathering:
  Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.
• Collaboration with QA:
  Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes.
• Version Control:
  Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes.

• Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.
• Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects.
• Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.
• Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.
• Hands‑on experience in configuring information systems through UI-based tools, ensuring optimal user experiences.
• Strong general understanding of technology concepts, data structures, and integration methods to ensure…