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LATAM Trader Support Specialist — White-Glove Care

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Tradeify
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

A proprietary trading firm is seeking a Trader Support Specialist in New York to assist traders during LATAM time zones. The ideal candidate will have 2+ years of experience in customer service or technical support, excellent communication skills, and a commitment to delivering exceptional trader care. Responsibilities include troubleshooting platform inquiries and improving support processes. This position requires fluent English and may include flexible hours aligned with the US trading session.
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