Technical Business Analyst - P&C domain

Responsibilities

• Responsible for eliciting, analyzing, and documenting high-level business requirements.
• Responsible for identifying, evaluating, and recommending potential solution options.
• Responsible for analyzing the feasibility and cost benefit of potential solution options.
• Responsible for managing communications between IT and business for assigned work.
• Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes.
• Works with internal business groups on process improvement projects designed to improve business results.
• Provides technical guidance concerning business implications of application development projects.
• Gathers and analyzes information and supports application issues for a specific business group.
• Relies on experience and judgment to plan and accomplish goals.
• Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes. Does this happen now?
• Participates in software design, prototyping and testing of new or enhanced applications.
• Works with users and peers in planning, developing, implementing, and supporting new or existing applications.
• Assists in training users on new or enhanced applications.
• Supports the planning and execution of User Acceptance Testing (UAT).

• Strong understanding of insurance principles,
  underwriting processes
  , and underwriting technical insurance products, especially in the line of underwriting insurance.

• Competency in using underwriting software and tools.
• Familiar with insurance specific software and platforms.

• Experience in working with legacy systems. Skilled in analyzing legacy systems. Preparing training and guide documentation for a legacy system a plus.

• Strong written and communication skills to effectively communicate complex underwriting concepts to various stakeholders, including underwriters, actuaries, and management.

• Ability to research and gather information about software and translate that information into technical training guides for other business analysts, solution architects and developers.
• Knowledge of instructional design principles to structure the training materials effectively, including defining learning objectives, organizing content logically and creating engaging exercises and examples.

• Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
• Perform special projects and other duties as may be assigned.
• Establishes and builds strong working relations and partnerships with Business Units and Senior Management.

• Bachelor’s Degree preferred (preferably in MIS, IT, or Business)
• 8-10 years’ experience preferred
• Excellent problem solving and analytical skills
• Experience writing business requirements and functional specs
• Demonstrated knowledge of SDLC
• Experience with UI/design specs/wireframes
• Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
• Knowledge of UML and BPMN
• Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support
• Knowledge of tools and techniques for design, development, and support of Client/Server applications
• Ability to write business requirements and functional specifications
• Strong writing and communication skills.
• Strong customer service orientation (responsive, consultative, collaborative and accurate).
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking;
  Applies organizational acumen to identify and maintain focus on key success factors for…