Ecommerce Manager

Ecommerce Manager – MOD LIGHTING

Location: Remote
Schedule: 9AM–5PM EST
Department: Ecommerce
Type: Full-Time

MOD LIGHTING is a fast-growing, design-driven eCommerce brand redefining how people experience lighting in their homes. We believe lighting is art — a bold expression of personality — and we’re on a mission to become the world's leading destination for modern, statement‑making luxury fixtures.

We’re a fully remote, fast‑moving startup with massive growth ahead. If you thrive in environments where you own outcomes, move quickly, and contribute meaningful improvements without corporate red tape, you’ll feel right at home here.

We’re hiring a highly technical and analytical Ecommerce Manager to own the performance, health, and continuous improvement of our Shopify Plus storefront. This role sits at the intersection of product management, CRO, technical oversight, merchandising, and cross‑functional leadership.

You will manage multiple partners (dev agency, CRO agency), oversee internal VAs, drive the website roadmap, and ensure each improvement — from UX upgrades to feature releases — is data‑backed and flawlessly executed.
This is a vacancy replacement, now elevated. We’re looking for someone senior enough to take ownership quickly and create noticeable improvements within the first 90 days.

• Own all primary KPIs: CVR, AOV, RPV, site speed, funnel performance, bounce rate.

• Conduct UX, performance, and technical audits — driving improvements end to end.

• Build, prioritize, and execute the Ecommerce feature roadmap.

• Oversee Shopify Plus storefront operations and ensure site stability + accuracy.

• Partner with CRO agency to manage test pipeline from strategy → dev → QA → launch → insights.

• Oversee all Shopify Plus integrations, apps, and tech stack health.

• Manage dev agency in sprint planning, backlog management, ticketing, QA, and releases.

• Ensure analytics accuracy across events, funnels, and dashboards (GA4).

• Troubleshoot platform issues and support technical decision‑making (basic HTML/CSS is a plus).

• Manage merchandising strategy: collections, navigation, bundling, search, and sorting.

• Oversee PDP optimization and accuracy of product listing details.

• Lead the product launch process, ensuring assets, specs, and content are flawless.

• Collaborate with VAs for listing updates — owning QA and process improvement.

• Partner with Marketing & Creative to translate campaigns into high‑converting onsite experiences.

• Work with SEO team to align technical and content updates with search growth initiatives.

• Collaborate with Product & Operations on flawless launches and promotional planning.

• Act as a key connector between CRO, development, creative, and leadership teams.

• Monitor GA4 dashboards, interpret trends, and identify revenue opportunities.

• Present weekly insights and actionable recommendations to leadership.

• Document CRO learnings and turn insights into scalable frameworks.

Candidates must have hands‑on experience with:

• Shopify Plus (theme management, apps, integrations, troubleshooting)

• Convert

• Intelligems

• Optimizely
  (or equivalent A/B testing platforms)

• GA4 (funnels, events, insights, performance analysis)

• Dashboard familiarity (Looker Studio or similar; no need to build from scratch)

• Heatmaps & user session tools (Hotjar, Clarity)

• Jira, Asana, Click Up, or similar sprint/ticket systems

• Experience managing dev teams, QA processes, and release cycles

• Shopify product management

• Search/navigation tools

• CSV/bulk upload workflows

Not required, but strongly preferred:

• Sanity CMS

• Headless Shopify architecture experience

• Algolia (onsite search)

• Rebuy (upsells/cross‑sells)

• Klaviyo connections

• Basic HTML/CSS knowledge

• Understanding of JavaScript functionality (no coding required)

• Browser Stack or similar testing tools

• Debuggi…