IT Data Services Expert

We are looking for a skilled and passionate IT Data Services Expert to join our team at Hitachi Energy. In this role, you will drive the operational implementation of configuration management processes and controls including OT or Operational Technology domain, supporting agile development in the data domain. You will leverage Service Now capabilities across OT, CMDB, CSDM, and ITOM, ensuring data integrity, governance, and alignment with organizational standards.

If you are passionate about data services and eager to make a difference, we want to hear from you.

• Lead the implementation and optimization of Service Now modules for data management and configuration, specifically OT or Operational Technology.
• Ensure compliance with corporate data governance standards and frameworks.
• Support agile delivery, acting as Business Analyst or Solution Architect as needed.
• Oversee the end-to-end process from idea intake to release management.
• Manage and engage stakeholders across technical teams and IT leadership.
• Promote innovation by introducing new Service Now features and supporting quick prototypes.
• Document enhancements, user stories, and contribute to knowledge management.

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 3–5 years of experience in Service Now-related configuration or data management.
• Proficiency with Service Now Data suite (OT, ITOM, CMDB, CSDM).
• Familiarity with OT systems and integration strategies.
• Strong understanding of enterprise data and configuration management frameworks.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to drive cross-functional initiatives and teams.
• Fluent English is a must.

At Hitachi Energy, we offer a comprehensive range of benefits to support your wellbeing and professional growth. We are committed to creating an environment where you can thrive both in and out of work. More information will be provided during the recruitment process.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.*

*Applicable only for Poland location align with local law regulations

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.