Underwriting Operations Associate

Description

Looking to kick‑start your career in a fast‑growing, high‑potential industry? Do you enjoy figuring things out, clicking through new tools, organizing digital chaos, and making sense of constantly changing systems?

If you answered yes to above - join us as an Insurance Operations Associate and dive head‑first into the world of specialty insurance - no prior experience required.

At Ledgebrook, we’re building a next‑generation insurance company from the ground up, and we’re looking for curious, detail‑oriented, and tech‑comfortable individuals who want to be part of something big. You’ll work alongside our experienced team to learn the ropes of how insurance really works - from the inside out.

This isn’t your typical corporate job. This is your chance to join a US‑based insurtech startup that’s scaling rapidly and building new ways of doing business. You’ll gain hands‑on exposure to real‑world insurance processes, tools, and decision‑making from day one - with mentorship and space to grow.

What You’ll Learn and Do

• Support underwriters and operations staff by helping process new business submissions and manage documents
• Communicate with insurance brokers and internal teams to collect key information
• Assist in reviewing submission data and helping assess risk
• Learn how to navigate insurance software systems and maintain organized records
• Contribute to continuous improvement - your ideas matter here!
• Get trained in the US insurance market, understand our products, and grow your technical and analytical skills

Why This Role is a Game‑Changer

• Break into the Insurance Industry – one of the world’s most stable, respected, and intellectually rich sectors
• Join an Insurtech Startup – work directly with professionals building innovative tools and processes
• Shape the Future – we’re early‑stage, so there’s room for you to have a real impact
• Grow Fast – with on‑the‑job training and access to senior talent, you’ll develop both industry knowledge and transferable skills
• No Experience? No Problem –We’ll teach you everything you need to know.
• Show us what you’ve got – we value initiative over titles

Here at Ledgebrook we’re passionate about creating a team that thrives on continuous learning and shares our excitement about building a company from the ground up. We’re looking for people to join us with:

• A passion for delivering world‑class customer service to our internal and external customers
• Intellectual curiosity and a strong desire for innovation, rather than following the status quo
• A hunger for continuous learning and opportunities to grow
• Agile prioritization skills coupled with a keen sense of urgency— we balance getting it right with getting it done right now
• A strong drive and desire to win together as a high‑performing team
• A moral compass to “do the right thing, period.” We have zero tolerance for toxic behaviors
• An eagerness to actively participate and connect with the whole team, across remote locations
• An honest, transparent communication style
• A proactive, solution‑oriented mindset. We don’t look for blame, we look for the solution

You’re a Great Fit If You Are:

• Are tech‑savvy, quick with your mouse and keyboard, and comfortable clicking through tools and systems you’ve never seen before
• Don’t get overwhelmed when things change – you adapt, learn, and keep going
• A quick learner with a sharp eye for detail
• Strong communicator who are comfortable working in English (written and spoken) in a fast‑paced environment
• Curious, driven, and ready to ask questions
• Organized and self‑motivated – you take ownership of your tasks
• Eager to grow into a long‑term career in operations, insurance, or tech

Nice to Have (but Not Required):

• A degree in economics, business, finance, or a related field
• Experience working in a startup or dynamic work environment
• Familiarity with tools like Google Workspace or Excel

What We Offer:

• Competitive salary and meaningful equity
• Unlimited paid time off
• Full onboarding and mentoring from industry experts
• A collaborative, transparent, and international company culture
• Real opportunity to grow within a company that’s expanding rapidly
• Remote‑friendly setup
• The chance to be part of something new, exciting, and meaningful